Shipping Policy

Last updated: August 10, 2026

Thank you for shopping with Hobbiter. This policy explains how we process, ship, and deliver orders placed through hobbiter.com.

Order Processing

Orders are typically processed within [1–2] business days of purchase, excluding weekends and holidays. You will receive a confirmation email once your order has been placed, and a separate shipping confirmation email with tracking information once your order ships.

Shipping Destinations & Delivery Times

We ship worldwide, with the exception of the United Kingdom and European Union, which we are not able to ship to at this time.

Delivery times are estimates provided by our shipping carriers and are not guaranteed. Delivery times may vary due to customs processing, weather, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order weight, and selected shipping method. You will see the exact shipping cost before completing your purchase.

Shipping Carriers & Delivery Method

We work with multiple carriers and local courier partners. You will be able to select your preferred delivery method during checkout, and full delivery details will be included in your order confirmation email.

International Orders — Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, and taxes levied by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an international order.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number and link. Please allow up to [24–48 hours] for tracking information to update after receiving this email.

Lost, Delayed, or Damaged Shipments

If your order has not arrived within the estimated delivery window, or arrives damaged, please contact us at customercare@hobbiter.com with your order number so we can help resolve the issue.

Hobbiter is not responsible for delays caused by the shipping carrier, customs processing, incorrect shipping information provided at checkout, or other circumstances beyond our control. Please double-check your shipping address before completing your order — we are unable to redirect packages once they have shipped.

Address Accuracy

Please ensure your shipping address is complete and correct at checkout. Hobbiter is not responsible for orders shipped to an incorrectly entered address. If you notice an error immediately after placing your order, contact us right away at customercare@hobbiter.com and we will do our best to correct it before the order ships.

Questions

If you have any questions about shipping, please reach out through our Contact page or email customercare@hobbiter.com.